Refund and Cancelation Policy

At ArtUs Brand, we place a high priority on our clients and strive to deliver exceptional service. However, we recognize that unexpected situations may arise that require adjustments to your plans. To ensure clarity, we have outlined our cancellation and refund policy below:

Service Cancellation

If you need to cancel a service, please submit your request in writing via email to [your email address]. Be sure to include your project details and the reason for your cancellation.

• Cancellations within 24 Hours of Payment: You will receive a full refund, minus any applicable transaction fees.

• Cancellations After 24 Hours and Before Project Commencement: A 50% refund of the total project fee will be issued.

• Cancellations After Project Commencement: Unfortunately, no refunds will be provided once the project has begun.

Subscription Cancellation

For clients enrolled in our ongoing services, such as social media management or monthly marketing packages, cancellations can be made at any time.

• Cancellation Notice: To avoid being billed for the next cycle, a written cancellation notice must be submitted at least 15 days prior to the upcoming billing cycle.

• Refund Policy for Current Month: Please note that refunds for services provided in the current month are not available. Cancellations will take effect starting from the following billing cycle.

Missed Deadlines Due to Cancellation

We understand that cancellations may impact project timelines. However, please be aware that ArtUs Brand cannot be held responsible for any delays in your marketing plans or project completion due to cancellation.

Modifications and Updates

ArtUs Brand reserves the right to update or modify this cancellation policy at any time. Any changes will be promptly posted on our website and will take effect immediately.

Thank you for choosing ArtUs Brand. We appreciate your understanding and look forward to serving you. If you have any questions about our refund and cancellation policy or need assistance, please reach out to us. You can contact us at: